Accessibility Statement

Our Commitment

Dylan's Junk Solution is committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that every person deserves equal access to information about our services and the ability to request a free estimate online.

We are actively working to bring our website into conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, which is our target accessibility standard.

Conformance Status

This website is partially conformant with WCAG 2.2 Level AA. Partial conformance means that some parts of the content do not yet fully conform to the standard, but we are actively remediating known issues.

Accessibility Features on This Site

• Skip to main content link — lets keyboard users bypass repeated navigation
• All pages have a single, descriptive heading (h1) identifying the page purpose
• Navigation menus are fully keyboard accessible (Enter/Space to open, Arrow keys to navigate, Escape to close)
• All form fields have visible labels and are associated programmatically
• Form errors are announced to screen readers and linked to the affected field
• Status and error messages use live regions so screen readers announce them automatically
• All icon-only buttons have accessible text labels
• FAQ accordions announce their expanded/collapsed state to screen readers
• Focus indicators are clearly visible throughout the site
• Animations and transitions respect the "prefers-reduced-motion" browser/OS setting
• The site is navigable using only a keyboard
• The site is readable and usable at 200% and 400% browser zoom

Known Limitations

While we strive to meet WCAG 2.2 Level AA throughout our site, the following areas are still under active remediation:

• Individual service and service area pages are being updated with unique, descriptive page titles.
• Color contrast is being reviewed and adjusted across all page templates.

We expect to address these items within 60 days. If you encounter a barrier that is not listed here, please contact us (see below).

Report an Accessibility Problem

If you experience difficulty accessing any part of our website, or if you have a suggestion for how we could improve accessibility, we want to hear from you.

We respond to all accessibility feedback within 2 business days.

You can also use our contact form and mention "Accessibility" in the message field.

Our Feedback Process

1. You contact us describing the barrier you experienced.
2. We acknowledge your report within 2 business days.
3. If the issue is within our control, we will schedule a fix and provide a timeline.
4. If we are unable to resolve the issue immediately, we will offer an accessible alternative way to get the information or complete the task.

Technical Information

This website is built with React and Tailwind CSS. Accessibility relies on the following technologies:

• HTML5 semantic elements
• WAI-ARIA roles, states, and properties
• CSS (including focus-visible for keyboard indicators)
• JavaScript (React) for interactive components

This site has been tested with:

• Keyboard-only navigation (desktop and mobile)
• NVDA screen reader with Firefox (Windows)
• VoiceOver with Safari (macOS and iOS)
• Browser zoom at 200% and 400%
• Automated testing with Lighthouse and axe DevTools

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may contact the U.S. Department of Health and Human Services Office for Civil Rights or the ADA National Network.